Outline
With more than 17,000 workers around the world, the mission of the Client Experience and Achievement (CE&S) association is to engage clients to speed up business esteem through separated client encounters that influence Microsoft's items and administrations, lighted by our kin and culture. Come join CE&S and assist us with building a future where clients accomplish their business results quicker with innovation that accomplishes more.
Inside CE&S, the Client care and Backing (CSS) association fabricates trust and certainty for each individual and association through conveying a consistent help insight. In CSS, we are controlled by Microsoft's computer based intelligence innovation to help purchasers, organizations, accomplices, and that's only the tip of the iceberg, resolve their issues rapidly and safely, keeping future issues from happening and accomplishing more from their Microsoft speculation.
Inside CSS, our Computerized Change Stage (DTP) bunch conveys top notch help for our worldwide clients on their advanced change venture. We offer significant help arrangements on many advances, including Information examination, Man-made brainpower and IoT, Business Knowledge and Power BI, SQL, Elements 365, and Power Stage, that raise our clients' confidence in Microsoft and further develop their business execution.
In the Client care and Backing (CSS) group we are searching for individuals enthusiastically for conveying client achievement. As a Specialized Help Designer, you will claim, investigate and settle client specialized issues. This open door will permit you to speed up your vocation development, sharpen your critical thinking, joint effort and examination abilities, and foster your specialized capability. This job is adaptable in that you can work up to half from home.
Microsoft's central goal is to engage each individual and each association in the world to accomplish more. As representatives we meet up with a development mentality, enhance to engage others, and team up to understand our common objectives. Every day we expand on our upsides of regard, uprightness, and responsibility to make a culture of incorporation where everybody can flourish at work and then some.
Capabilities
• Four year college education in Software engineering, Data Innovation (IT), or related field AND 1+ long stretches of specialized help, specialized counseling experience, or data innovation experience
o OR 3+ long periods of specialized help, specialized counseling experience, or data innovation experience.
o OR comparable experience
Obligations
• Reaction and Goal: You own, examine and settle client specialized issues, working together inside and across groups and utilizing investigating devices and practices.
• Status: You lead or take part in building networks with peer conveyance jobs and, where suitable, share your insight.
• You foster explicit specialized and proficient capability to empower you to determine client issues, through preparing and status.
• Item/Cycle Improvement: You distinguish potential item deserts and heighten fittingly to determine, adding to Microsoft item upgrades.